1. Who We Are
Elivate.info is an online education platform helping students in Nepal prepare for engineering entrance exams through mock tests and academic resources.
Contact: privacy@elivate.info
2. Data We Collect
- Name, Email Address, Phone Number
- User login and account details
- Test results and progress data
- IP address, browser/device info
- Cookies and usage behavior
3. How & Why We Collect Data
We collect data:
- Directly – when you register, take tests, or contact us
- Automatically – via cookies and analytics
- Via third-party logins – like Google OAuth
We use this data to:
- Create and manage accounts
- Track test performance and analytics
- Improve user experience and services
- Communicate updates and offers (with consent)
4. Legal Basis
| Purpose | Legal Basis |
|---|---|
| Account creation and login | Contractual necessity |
| Mock test access and scoring | Legitimate interest |
| Analytics and service improvement | Legitimate interest |
| Email updates and offers | Consent |
| Legal compliance | Legal obligation |
5. Cookies
We use cookies to keep you logged in, personalize your experience, and analyze site usage. You may control cookie preferences via your browser or our cookie banner.
6. Your Rights
- Access your data
- Request data correction or deletion
- Withdraw consent anytime
- Request a copy of your data
- Complain to a data protection authority
To exercise these rights, email privacy@elivate.info.
7. Data Retention & Security
We store data only as long as needed and apply secure storage, encrypted connections, and access control.
8. Children’s Privacy
If you are under 16, you must have parental consent to use our services.
9. Policy Updates
We may update this policy and will post changes on this page.
10. Contact Us
For questions or requests, email us at privacy@elivate.info.